Profile
Engineering and data leader with 20+ years of experience delivering large-scale analytics, data platforms, and customer-facing digital solutions in highly regulated environments including banking, fintech, insurance, healthcare, and capital markets. Proven track record leading data engineering, software delivery, and cross-functional teams, modernizing legacy platforms, operationalizing analytics, and driving risk, compliance, and business outcomes. Deep expertise in data engineering, ETL pipelines, cloud platforms, Agile delivery, and stakeholder leadership.
Education
BACHELOR OF ARTS - COMPUTING
Wilfrid Laurier University 1997 - 2001Skills
- People Leadership
- Program & Delivery Management
- Data Engineering & Analytics
- Governance & Controls
- CI/CD Pipelines Management, Agile SDLC
- ETL/ELT Pipelines
- SQL, Python, PyPark Pandas, Apache Airflow, and Hadoop
- Data Visualization using Tableau
Experience
ASSOCIATE DIRECTOR, ANALYTICS & ENGINEERING
FEB 2025 - PRESENT | RBC
- Lead data engineering and analytics delivery supporting Operational Risk, within a highly regulated financial institution.
- Hire, lead, and manage a team of data engineers delivering enterprise-grade data pipelines and reporting solutions.
- Own development and operationalization of ETL pipelines, DAGs, and dashboards supporting operational risk reporting.
- Partner with business, risk, and IT stakeholders to design scalable, compliant analytics solutions.
- Establish engineering standards, documentation practices, and production deployment processes.
- Led delivery of production-grade data pipelines processing millions of records daily across Hadoop, PySpark, Airflow, and Hive.
- Improved pipeline reliability and recoverability, reducing production job failures by roughly 30% through improved monitoring and runbooks.
- Introduced standardized coding and documentation practices, improving onboarding time for new engineers by 25%.
- Streamlined release and deployment processes, improving deployment predictability and audit readiness.
PROJECT MANAGER
JUN 2022 - JUN 2024 | Trupanion Inc.- Led large-scale digital and platform initiatives for a global pet insurance provider operating in regulated insurance markets.
- Managed end-to-end delivery of digital integration and customer-facing platform initiatives.
- Planned product roadmaps aligned with quarterly business objectives.
- Coordinated internal teams and global vendors using Agile delivery practices.
- Delivered a Claims and Policy Locator platform integrated with legacy policy, reporting, and API orchestration layers.
- Led a full UX/UI modernization of web and mobile applications used by hundreds of thousands of customers.
- Rolled out multi-lingual, region-specific websites across the US, Canada, and Australia.
- Improved delivery predictability, increasing sprint velocity accuracy by 20% through improved planning and reporting.
- Built executive dashboards tracking velocity, defects, and release readiness across Jira and Azure DevOps.
MANAGER, IT PROJECTS
SEP 2019 - JUN 2022 | RioCan Real Estate Investment Trust
- Managed enterprise technology and data initiatives supporting finance, operations, and corporate services.
- Oversaw intake, prioritization, and execution of business and data platform projects.
- Managed vendor relationships, budgets, and delivery performance.
- Modernized a legacy Service Management platform integrated with ERP systems, reducing incident resolution time by 35%.
- Deployed an enterprise Document & Records Management system governing cloud and on-prem data sources.
- Implemented a Project Portfolio Management platform (Monday.com), improving project visibility across 100+ initiatives.
- Delivered a company-wide expense automation solution, reducing manual processing by 40%.
PROJECT MANAGER
MAY 2018 - SEP 2019 | University Health Network
- Led enterprise digital governance and system modernization initiatives across Canada’s largest academic healthcare network.
- Led demand intake, prioritization, and governance for digital initiatives.
- Managed complex RFPs and enterprise system implementations across multiple hospital sites.
- Designed and implemented a hospital-wide Digital Demand Management framework, reducing intake-to-decision cycle time by 30%.
- Led a multi-site Hospital Information System (HIS) RFP, supporting a major capital investment decision across clinical and academic stakeholders.
- Delivered an enterprise HR Information System with employee self-service and automated performance management, reducing HR processing effort by 25%.
IT PROJECT MANAGER
FEB 2016 - MAY 2018 | Sun Life Financial
- Delivered customer-facing digital and mobile solutions in a regulated financial services environment.
- Launched a digital claims submission platform serving 65,000+ Government of Canada employees.
- Expanded Sun Life mobile app functionality, increasing digital engagement and reducing call center volume.
- Improved release governance and stakeholder alignment across multi-disciplinary delivery teams.
SENIOR PROJECT MANAGER
MAR 2015 - FEB 2016 | Tier1CRM
- Led Salesforce CRM implementations for capital markets and financial services clients.
- Delivered multiple Salesforce CRM deployments across buy-side and sell-side firms.
- Led data migration, UAT, and production releases for regulated financial clients.
- Advised senior executives on delivery governance and adoption best practices.
PROJECT MANAGER
SEP 2011 - MAR 2015 | BMO Financial Group
- Delivered enterprise intranet and regulatory initiatives within a major Canadian bank
- Led intranet modernization impacting 40,000+ employees.
- Delivered AML and regulatory compliance programs with budgets ranging from $500K to $5M.
- Improved cross-business collaboration through enterprise portals and data integration initiatives.
TECHNICAL SPECIALIST - BUSINESS INTELLIGENCE
SEP 2008 - SEP 2011 | BMO Financial Group
- Designed and delivered ETL processes supporting enterprise data warehouses and data marts.
- Performed data profiling and source system analysis to support regulatory and reporting requirements.
- Authored technical specifications for large-scale data transformation pipelines.
LEAD ETL DEVELOPER
FEB 2004 - SEP 2008 | BMO Financial Group
- Designed and developed data warehouse transformation and data quality processes.
- Led code and documentation reviews to ensure compliance with banking and regulatory standards.
- Improved ETL performance and data quality across enterprise reporting systems.